Refund Policy

Last Updated: 27 June 2026

1. General

Refunds shall only be processed in accordance with this Refund Policy and the Cancellation Policy.

2. Eligible Refunds

Refunds are available only for:

• Eligible customer cancellations.
• Tour cancellations initiated by Shailraj Travels.

3. Non-Refundable Items

The following are non-refundable unless otherwise stated:

• Booking fees
• Convenience fees
• Payment gateway charges
• GST already deposited where applicable
• Visa fees (if any)
• Insurance charges
• VIP Darshan charges
• Hotel upgrade charges

4. Processing Time

Approved refunds shall be processed within 7–10 business days after approval.

Processing time may vary depending on banks or payment providers.

5. Mode of Refund

Refunds shall be credited only to the original payment method.

Cash refunds will not be issued for online payments.

6. Cancellation by Shailraj Travels

If Shailraj Travels cancels a tour due to operational reasons, passengers may choose either:

• Full refund of the amount paid, or
• Credit toward another available tour.

No compensation shall be payable for incidental expenses such as travel to pickup points, hotel bookings, or leave from work.

7. Contact

Email:
shailrajtravels9999@gmail.com