Privacy Policy

Last Updated: 27 June 2026

1. Introduction

Welcome to Shailraj Travels ("we", "our", "us"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, contact us, or book any of our tour packages.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Residential Address
• Emergency Contact Details (if required)
• Government-issued ID details where required for travel or accommodation bookings

Booking Information

• Tour Package Selected
• Travel Dates
• Number of Passengers
• Pickup Location
• Special Requests

Payment Information

Payments are processed securely through authorized third-party payment gateways.
Shailraj Travels does not store debit card, credit card, UPI PIN, CVV, or banking passwords.

3. How We Use Your Information

We use your information to:

• Process tour bookings
• Confirm reservations
• Contact you regarding your booking
• Provide customer support
• Send itinerary updates
• Process refunds
• Comply with legal obligations
• Improve our services
• Prevent fraud and misuse

We will not sell your personal information to third parties.

4. Information Sharing

Your information may be shared only when necessary with:

• Hotels
• Transport Operators
• Temple Trusts (if required)
• Government Authorities
• Payment Service Providers
• Insurance Providers (if applicable)

We only share information necessary for providing the booked services.

5. Cookies

Our website may use cookies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance user experience

You may disable cookies through your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain booking records and personal information only for as long as necessary to:

• Provide services
• Meet legal requirements
• Resolve disputes
• Prevent fraud

8. Your Rights

You may request to:

• Access your information
• Correct inaccurate information
• Delete information where legally permissible
• Withdraw consent where applicable

Requests may be sent to:
Email: shailrajtravels9999@gmail.com

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updated versions become effective immediately upon publication on our website.

11. Contact

Shailraj Travels
Email: shailrajtravels9999@gmail.com
Phone: +91 97634 33556