Cancellation Policy
Last Updated: 27 June 2026
1. Customer Cancellation
Cancellation charges are calculated on the total tour price.
| Cancellation Time | Refund |
|---|---|
| 30+ days before departure | 90% Refund |
| 15–29 days | 75% Refund |
| 7–14 days | 50% Refund |
| Less than 7 days | No Refund |
| No Show | No Refund |
| Tour Started | No Refund |
2. Cancellation Procedure
Cancellation requests are valid only if submitted:
- By email to shailrajtravels9999@gmail.com, or
- Through the official customer support number.
Cancellation becomes effective only after written confirmation from Shailraj Travels.
3. Booking Transfers
Bookings are generally non-transferable.
Transfer requests may be considered at our sole discretion and may attract administrative charges.
4. Medical Emergencies
Cancellation due to medical emergencies may be considered only upon submission of valid government-recognized medical documents.
Approval remains solely at the discretion of Shailraj Travels.
5. No Show
Passengers who fail to report at the designated pickup location and time shall be treated as No Show, and 100% cancellation charges shall apply.
6. Tour Abandonment
Passengers voluntarily leaving the tour after departure shall not be entitled to any refund for unused services.
7. Amendment Charges
Changes to booking dates, passenger names, or tour packages may attract amendment charges and are subject to availability.
8. Final Decision
All refund and cancellation decisions made by Shailraj Travels shall be final, subject to applicable consumer protection laws.